Skip to main content

Website Hosting
& Ongoing Support

We’re still here after your website goes live

Launching a new website isn't the end of the job.

Websites need hosting, software needs updating, businesses change and sooner or later there will be something you want to add, alter or ask about.

We provide reliable website and email hosting together with ongoing support for businesses throughout Nelson and Tasman. Whether you'd like us to look after everything or simply be there when you need a hand, we're only an email or phone call away.

Talk to us about hosting & support

Website hosting without the runaround

You shouldn't need to understand servers, control panels or technical terminology just to keep your business website online.

We provide managed website hosting and take care of the technical side behind the scenes.

If there's a problem, you contact us. You're not left trying to work out which hosting company, software provider or support department you need to talk to.

For many of our clients, that's the most important part of the service.

Keeping your website up to date

Modern websites rely on software that needs to be kept current.

We look after routine website software updates and keep an eye on the sites we host, helping maintain security and compatibility as the technology behind them changes.

Regular backups provide another layer of protection, giving us options if something ever does go wrong.

It's the sort of maintenance most business owners would rather not have to think about — so we take care of it.

Help when you need to make a change

Businesses don't stand still, and neither do their websites.

Staff change. Services change. Prices change. New projects need adding. Photos become outdated. Forms need adjusting. Sometimes you just notice something on the website that you'd like done differently.

If you're comfortable making your own everyday content changes, that's fine.

If you'd rather send us the information and have us make the changes, that's fine too.

And if you normally look after the website yourself but occasionally need help with something more complicated, we're here for that as well.

Email hosting and support

For many small businesses, website and email hosting go hand in hand.

We can provide email accounts using your own domain name and help with setting them up on computers, phones and common email applications.

Email can occasionally be complicated by devices, internet providers, spam filtering and third-party software. When problems arise, we'll help identify what's happening and, where the issue involves our hosting, work to get it resolved.

You have someone you know to contact rather than having to start from scratch with an anonymous support desk.

Backups and website security

No website is completely immune from problems, so good maintenance includes being prepared for them.

We use regular backups and sensible security measures to help protect the websites we look after. We also keep website software current and monitor for issues that may require attention.

If something unexpected does happen, having recent backups and someone familiar with the website can make recovery considerably easier.

Support from people who know your website

One advantage of looking after websites for the long term is that we get to know both the website and the business behind it.

When an existing client gets in touch several years after their website was built, they don't need to explain everything again to somebody who has never seen it before.

We've been designing and supporting business websites since 2002, and many of our client relationships have continued for years.

That continuity is a big part of the service we provide.

Want to look after the website yourself?

Absolutely.

The websites we build can be updated by their owners, and we're happy to show you how to manage the everyday things you want to change.

You don't have to pay us every time you want to alter a sentence or replace a photograph.

Some clients do most of their own content updates. Some leave everything to us. Many sit somewhere in between.

We'll work whichever way suits you.

Find out about Website Design

Hosting an existing website

Already have a website somewhere else?

Depending on how your existing website is built and what it requires, we may be able to move it to our hosting and look after it for you.

We'll take a look first and let you know what's involved and whether moving it makes sense.

If an ageing website would be better redesigned rather than moved as-is, we'll tell you that too.

Looking for website hosting with real support?

Whether we're building your new website or you're looking for a better home for an existing one,
talk to us about what you need.
We'll keep the technical side as straightforward as possible and be here when you need help.
Get in touch